Aftership

AfterShip’s customer experience platform sparks loyalty and engagement for global eCommerce brands and retailers. With a full suite of software covering the entire customer journey—from email automation, SMS marketing, and product reviews to shipment tracking, returns management, predictive delivery estimates, and multi-carrier shipping, AfterShip helps brands enhance the customer experience at every step. With 17,000+ customers, AfterShip is used by industry titans such as eBay, Etsy, American Express, and Nestle, as well as iconic brands including TOMS, Kylie Cosmetics, YETI, and Harry’s. Recognized as a Retail Technology Power Player by Business Insider, AfterShip integrates with 1,000+ carriers worldwide and empowers top retailers and Fortune 500 companies to drive additional revenue, reduce operational costs, and improve CX.

Our partnership

AfterShip can provide you with the complete post-purchase solutions which include Tracking, Returns, Protection, EDD, Shipping, Green, Parser etc.

Use cases

Tracking

Proactive shipment tracking that delights your customers, reduces WISMO tickets, and optimizes your delivery performance. It can provide you with branded tracking page, shipment visibility dashboard and exception report.

Returns

Returns automation that delivers a positive returns and exchange experience, optimizes return costs, and retains more revenue.

EDD

AI-powered delivery date estimates that drive conversion, set customers’ expectations, and other peace of mind.