SleekFlow

SleekFlow is a SaaS social commerce platform that enables full conversational journeys across WhatsApp*, Facebook, Instagram, Telegram, SMS, or whatever your clients prefer. With the ability to integrate with e-commerce platforms such as Shopify and customer relationship management tools like HubSpot, SleekFlow allows businesses to create amazing 1:1 customer experiences and boost up sales with automation in real-time. *SleekFlow is an official WhatsApp Business Solution Provider.

Use cases

24/7 Virtual Concierge

Companies that value customer experience use SleekFlow to create a virtual concierge who is available 24/7. SleekFlow combines multiple social messaging channels and CRM software into a centralized platform where businesses can build chatbots that segment inquiries and route conversations to the appropriate customer service representatives based on the organizational chart. They can also use an analytics dashboard to track resolution time, streamlining the customer support workflow and providing efficient service to customers.

Streamline and scale-up

Retailers use SleekFlow to turn their instant messaging accounts into a one-stop shop, allowing customers to easily discover new products through broadcast messages and receive help from a sales representative to personalize their shopping cart. Customers can also complete payments and receive transactional messages automatically within the same app, ensuring a seamless shopping experience from beginning to end.